Privacy Policy

At Mariela Hotel , we are committed to protecting the privacy and security of our guests’ personal information. The following Privacy Policy outlines the types of information we collect, how it is collected, used, shared, and protected, as well as the rights of our guests regarding their personal data.

Information Collection

What kind of information is collected? We collect personal information such as names, contact details, identification documents, payment information such as credit cards, and special requests related to your stay.

Collection Method

How is the information collected? Personal data is collected through various methods, including online reservations and check-in procedures.

Purpose of Collection

Why is the information collected? The information is collected to process your reservations, provide personalized services, comply with legal obligations, and for marketing purposes with your consent.

Access to Information

Who has access to the information? Access to personal data is limited to hotel staff who require it to perform their duties and provide services to you.

Data Protection

How is the information protected? We implement robust security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Third-Party Sharing

Is the information shared with third parties? We may share your information with service providers and other third parties if necessary for the provision of services, or as required by law.

Data Management

How can guests access, update, or delete their information? Guests may contact our management team to access, correct, or request the deletion of their personal data.

Data Retention

How long is the information retained? Personal data is retained for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

Guests’ Rights

What are the guests’ rights regarding their personal data? Guests have the right to access, rectify, erase, restrict processing, and object to the processing of their personal data.

Policy Changes

How will guests be informed of changes to the Privacy Policy? Any changes to our Privacy Policy will be communicated through our website and, where appropriate, through direct communication with guests.

Contact Information: For any questions or concerns regarding this Privacy Policy, please contact us via email.


By using our services, you consent to the collection, use, and sharing of your personal information as described in this privacy policy.